FAQ

How long will my order take?

Please check our Shipping & Returns page for further information.​

Please note all products will not be sent until payment has been received. 


How do you work out my freight costs?

Our fright costs and system only allows a very simple costing, what we have worked out is what each package normally cost based on a dollar amount ​and what this packages size would normally be. This has then been worked on a bag or ticket price to your destination. If you order seems to expensive for what it is, please Email your order to [email protected] for a more accurate price.


Do we offer international shipping?

Yes, we can ship all around the world. We offer economy services to USA, Australia.

Please contact us for further shipping costs.


Is it in Stock​?

​Yes, our stock control is now very good and if it says it's in stock or unless stated, A few things like engines, Racewear and apparel are really the only exception, Rotax engines and Vortex are normally only a 1 day wait time, race wear normally a week, however some of the basic race wear in Black could be in stock in NZ.  In the very unlikely event our stock is incorrect, we aim to contact you within one working day with a lead time or alternatives. 


How can I pay?

We accept all major credit cards via PayPal online and Bank Deposit.

Visa and Master card payments can be made in store. 


Do we offer price match?

​At Kart & Parts Ltd, we offer the best service with products in stock ready for next day delivery, we always aim to be competitive on price. If any of our prices seem wrong or a high value item has been offered to you at a lower price than displayed on our website, please contact us.


Do you offer products not available on your website?

​Most products that is currently in stock is on our website.

We can special order goods in from certain manufactures or suppliers, if it's not already available on our site. Please be aware, these can take anything from one day to one month dependant on the product and supplier. Please contact us by email for lead times and prices.


Can I bring my kart in for a look over?

No problems Karts and Parts Ltd offer free advice on all karts and brands. All work and parts are additional once customer agrees to quoted price.


Does Karts & Parts offer sponsorship?

Send us a email about you and your recent achievements. let us know what you would be hoping Karts & Parts Ltd can do for you.